Skip to main content
All CollectionsGeneral InformationSelf-Service Tools
Starter Customer | How do I contact Support in Go-live phase?
Starter Customer | How do I contact Support in Go-live phase?

This video will guide you through how to reach support as you complete your Hypercare week.

Skylar Nguyen avatar
Written by Skylar Nguyen
Updated over 2 months ago

Product: Foundry platform, Transaction Manager.


In this video, Starter Customers will discover:

  • Two simple ways to reach Customer Support

  • How to use Truedi - the True Commerce Bot, our built-in automated assistant available directly in Transaction Manager.

  • Step-by step guidance for submitting a ticket.

Don’t miss this quick guide on how to easily access support during your go-live phase!

Did this answer your question?