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Starter Customer | New Customer Guide of TrueCommerce University
Starter Customer | New Customer Guide of TrueCommerce University

This article provides you with instructions on how to sign up for TCU and which courses we should explore during Pre - Implementation Phase.

Skylar Nguyen avatar
Written by Skylar Nguyen
Updated over 4 months ago

Product: Foundry platform, Transaction Manager.


Welcome to the World of Transaction Manager!

At TrueCommerce, we strive to provide the best training materials to help you learn more efficiently and to help you best manage your business on a day-to-day basis. As a new Transaction Manager user, please check out the “must watch” instruction list below. These instructions can be found in TrueCommerce University (TCU), our Learning Management System designed specifically for TrueCommerce Customers.

Please follow these 2 steps to access our resources which are designed to significantly help you when using True Commerce Products.


Step 1: Register for TrueCommerce University (TCU)

2. Click Sign Up.

3. Enter the required fields for enrollment in TCU, then click the Sign-Up button.

4. Your Sign-Up request will be sent for review by TCU Administration.

5. Once approved, Log In and begin the learning process!

💡 Note:

The Email Address must be associated with your business.

The approval process can take about 48-72 hours

Click here for a further instruction on how to sign up for TrueCommerce University.

Once you have access, move to step 2 in the section below for course enrollment and start your learning journey.


Step 2: Complete the essential courses in the following curriculums

  • For all customers: You are automatically enrolled for 5 courses in the following curriculum.

🚩 These five courses are REQUIRED during the Pre-Implementation phase of your project and will equip you with the essential skills and knowledge when using Transaction Manager.

Click on the following link or My course/Featured Course on TCU to access five primary courses after receiving the sign - up confirmation email from TCU Admin.

  1. New User | Transaction Manager Onboarding [100]: Introduction to Onboarding

  2. New User | Transaction Manager Onboarding [100]: Best Practices

  3. New User | Transaction Manager Basics [100]: A Tour of Transaction Manager

  4. New User | Transaction Manager Basics [100]: Transaction section

  5. New User | Transaction Manager Basics [100]: A ‘Day in the Life’ Scenario

  • For integrated customers: If your company have your own ERP, please click to the following link to manually enroll in this curriculum first and start learning.


Introducing TrueDi (for Starter Customer only)

Access the Support Center by clicking the question mark icon in the upper right - hand corner of the Foundry Platform to explore Truedi - TrueCommerce EDI Bot. This built-in automated assistant helps you quickly find the solutions you need without leaving Transaction Manager. Give it a try!

Additional Resources

  1. Check out the other courses on TCU when you are ready.

  2. Click the question mark icon to access Guided Tutorials. Here you’ll find step-by-step guidance for some of the most commonly asked questions.

  3. Click the question mark icon to access Transaction Manager User Guides.

  4. You will be directed to a suggested article that may be able to assist you even quicker! Check out our Help Center (http://help.truecommerce.com/en/) to search directly for articles.

You’re now ready to explore all the resources from TCU.

Happy learning! 🎉

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