Product: QuickBooks Enterprise

Article Link: http://help.truecommerce.com/en/articles/7264644-quickbooks-enterprise-enabling-quickbooks-sdk-log

Sometimes you may need to get more detailed information from your QuickBooks environment when troubleshooting an issue. To do this, QuickBooks provides a log that can be enabled in order to get more information on what QuickBooks operations are taking place.

Navigate: C:\ProgramData\Intuit\QuickBooks

Open: QBSDK.ini

Once opened - you'll need to find (or add if it does not exist) the [Log] group to the config file with the following options configured

Restart

Once you've completed adding the logging configuration into the config file - save it and then restart QuickBooks for it to take affect.

Perform your Import/Export with Transaction Manager as you normally would - and your QuickBooks system will begin writing to the qbsdklog.txt located in your ProgramData/Intuit/QuickBooks folder with details from QuickBooks operations.

Once your Import/Export has completed (or failed) - simply return to your QBSDK.ini file and remove the added [Log] information or alternatively turn the logging off by using the following settings:

Restart QuickBooks to have changes take affect.

With the Log generated - you can grab the qbsdklog.txt and send it to TrueCommerce for further diagnostics.

rev 4/12/23