Product: Shipping Module

Article Link: http://help.truecommerce.com/en/articles/6881792-shipping-module-fedex-process

If you're utilizing the TrueCommerce Shipping Module along side the FedEx Ship Manager you can use the below guide to help understand how to run the process.

Note: This guide assumes you already have your Advance Ship Notices or Invoices created

With your Transactions (typically Advance Ship Notices (ASNs)) generated - you'll need to first generate the Ship Export file for your FedEx software to consume. This file will contain all the information about your Shipment that FedEx needs to generate the tracking numbers.

Navigate: Transactions → Outbox

Select: All desired Transaction(s)

Navigate: Actions → Ship Export

If you're using multiple shipping platforms, or file definitions you may be prompted to select a Ship Export Definition. You'll want to select FedEx.

Select: FedEx

Select: Export

Your flat file should now be generated into your Ship Export Export Path configured with Transaction Manager

Default Location: C:\True Commerce\Transaction Manager\Ship_Export\

Once your FedEx.txt file has been generated - you'll need to bring it into your FedEx Ship Manager program.

Navigate: Integration → TCImport

Uncheck: Purge hold file record(s)

Check: Start batch when import is complete

Uncheck: Specify ship date for batch

Select: Start

If you prefer not to automatically process the upon import - you can uncheck the Start batch when import is complete option. After completion you will find your Shipment under the Hold File screen.

This is useful for testing changes without constantly processing the document.

Navigate: Shipping List → Hold File

Edit: Allows you to view the Shipment

Ship: Allows processing of the import

Once you've completed your Shipping process internally through FedEx - and received your Tracking Information you'll need to perform a File Maintenance to generate a flat file that Transaction Manager can consume and use to update your Transactions.

Note: Your Shipments must of been Shipped within FedEx for them to continue

Navigate: Databases → File Maintenance → Export

Set Template Name: TCEXPORT

Select: OK

Note: Your Output file name will automatically be set if you've configured it properly during the initial setup.

Ship Date: Range of Shipment

Services: Check All

Exclude Deleted Records: Removes any previously deleted orders

Once your files are generated from FedEx Ship Manager using the File Maintenance option - you will be able to import them using the Ship Import option within your Outbox and the system will update any matching Transaction within it.

Note: There is no need to select your Transactions as done previously. Simply perform a Ship Import.

Navigate: Transactions → Outbox → Actions → Ship Import

If successful - your Transaction will now have its fields updated to reflect the changes on the file.

rev 1/10/2023