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Transaction Manager: [ERROR] unable to locate suitable import format for xxxxx
Transaction Manager: [ERROR] unable to locate suitable import format for xxxxx
Micah A. Parker avatar
Written by Micah A. Parker
Updated over a year ago

Product: Transaction Manager

Article link: http://help.truecommerce.com/en/articles/6596569-transaction-manager-error-unable-to-locate-suitable-import-format-for-xxxxx

Error: unable to locate suitable import format for xxxxx

Issue: Whenever you attempt to import a flat file into the Transaction Manager Outbox, you receive the error 'unable to locate suitable import format for xxxxx'.

Reason: The transaction imported was identified but your Import Document Type was not set within Transaction Manager, leaving the transaction on where to go

Solution

Set the Import Document Type for your transaction.

Navigate: Trading Partners → (Partner) → Preferences → Transactions → Integration

Set: Import Document Type

NOTE: Be sure to also activate your transaction if it Is not already by first saving the document type, then double-clicking on the transaction type itself to see the Activate option.

Additional Resources

Import Document Type

rev: 7/30/23

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