Product: Dynamics GP (Standard/Advance)

Article Link: http://help.truecommerce.com/en/articles/6584892-dynamics-gp-standard-advance-error-subtotal-does-not-match-the-line-item-totals

Error: Subtotal does not match the line item totals

Issue: Whenever exporting out an inbound Purchase Order (850) from your Trading Partner you receive the error message 'Subtotal does not match the line item totals'

Reason: Dynamics GP calculates the Subtotal even if Transaction Manager is doing the calculation on our end, if the resulting calculation for Transaction Manager does not match the Dynamics calculation - the system will error out.

You'll need to make sure that the XTNDPRCE (Extended Price) for each item line (taSopLineInvInsert_Items) totals up to the same amount as the SUBTOTAL (Subtotal) field in the Header (taSopHdrInvInsert).

This can occur do to rounding the extended price, but not the subtotal, or using a calculation that does not match what the item calculation is doing

Please submit a support ticket to have an integration specialist make the changes for you

rev 9/26/22