Product: Gentran Server/Director
Article Link: http://help.truecommerce.com/en/articles/6514901-gentran-server-manually-process-inbound-files
Sometimes you may receive some raw EDI data that you need to process into Gentran but aren't able to go through your normal process controls so you may need to process the data manually.
Processing Inbound Data
You'll want to save your raw EDI into a .txt or .edi file of some sort, and place it in a location you'll be able to reach from the Gentran system.
Navigate: Commands → Process File
Select: Your raw EDI data using the File Prompt
Commands → Process File
File Prompt & Sample EDI
Note: Be sure to include the envelope information such as the ISA and GS data in order for it to properly determine which partner this is for.
The system will begin splitting and processing the data through a CommPost operation.
Common Issues
Issue: System hangs at translating data forever
Reason: Make sure all your EDI segments have a proper segment terminator (~) in them - otherwise it won't know when to end the line.
rev 8/30/22