Product: Account Management Portal, Foundry platform
Article link: https://help.truecommerce.com/en/articles/5878024-amp-accessing-the-truecommerce-invoice
Within the Account Management Portal (AMP) inside of the Foundry platform, you can review and download your TrueCommerce invoices.
Simply expand the primary navigation menu at the top of the far-left panel in Foundry, then click Account Management > Billing > Invoices.
Not seeing the invoices menu option or not seeing any invoices?
Chances are you just need your permissions adjusted. Your administrator will need to add the billing permission to your account. The steps to add that permission are as follows:
Expand the Foundry Help menu (top-right of the Foundry screen under the ?) and select User and Roles under the Security tab.
NOTE: If this tab is not available, the user trying the action is not flagged as an administrator.
Go into the Users section and select/edit the user intended to be given access.
Click the Authorizations tab, expand Account Management and select Permissions. Inside the permissions screen, check Allow for the Billing control as shown, below.
Have the user log out and log back in to receive the new permission.
Related documentation:
rev. 10/21/24