Product: Nexternal

Article Link: http://help.truecommerce.com/en/articles/4502486-nexternal-product-filter-display

The Product Filter gives customers in your Online Store the ability to winnow the products displayed on a Product List screen, quickly and intuitively. To keep the Product Filter visible but not intrusive, it is used only with the Persistent Category Template (Layout / General Layout), which creates left-hand navigation in the store. The product filtering displays below the left-hand navigation.

Using Product Filter allows for successive filtering, which allows for categories with large amounts of products to be reduced to small sets with only a few clicks. Shoppers' selected filter values can be seen right above the list of facets in what is called the Product Filter breadbox. You may also display them in a breadcrumb trail by enabling the Navigation Thread option (Layout / Edit Main Layout / Use Navigation Thread).

To learn more about what this looks like in your store and how to set it up, please watch the following 3-min video. NOTE - the number of custom product fields has been increased since this video was made, from 6 to 20. However, we recommend being judicious about how many filtering categories you use if you are displaying them on the product detail pages, or the product pages can become unwieldy.

As you are setting up product filtering, be sure to read the ? tooltips next to each option to ensure you have all the information you need to best set up and manage your product filters.

Finally, if you set up multiple custom product fields and want some of them to show up on the product detail pages in your store, but others to be hidden (perhaps only to be used for product filtering or internal use), our design engineers can hide the fields you want to be hidden from display. Charges apply. Contact customer support as displayed in the Settings section of your OMS to request the work.

rev. 1/4/21

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