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Pack & Ship: Self-Service Help Options
Pack & Ship: Self-Service Help Options

What if you need help while using Pack & Ship? Click here!

Katie Pilcher avatar
Written by Katie Pilcher
Updated over a week ago

Product: Pack & Ship

Here's a look at the basic Pack & Ship flow within the application. Click here to download a copy.

Now, here's how you can get help once you're in the application!

Log in to Foundry.

Click the ? button at the top right. You'll see this list:

Each of these options can help you get more familiar with Pack & Ship.

πŸ‘“ Guided Tutorials

A box pops up where you can search for a topic that walks you through how to do that task in the application. In the search box, type Pack & Ship and it will bring up all the tutorials that match. You can also type Foundry Platform to see the platform tutorials.

πŸŽ“ University

Clicking this takes you to TrueCommerce University, our learning management system where we have videos and other training content. Note: You will need to request a login.

πŸ’‘ Support Center

This is TrueCommerce's knowledge base of helpful articles. When you click this, a window pops up where you can find help. In the search box, type Pack & Ship and it will bring up all the articles that match!

You can also click here to browse a full list of articles about Pack & Ship.

πŸ“ƒ Documentation

This section contains links to user guides and online help for Pack & Ship, Pulse and Foundry Platform.

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