Foundry (TC.NET)

Article Link: <a href="https://help.truecommerce.com/en/articles/3452715-transaction-manager-export-error-0-transactions-successfully-exported" rel="nofollow noopener noreferrer" target="_blank">http://help.truecommerce.com/en/articles/3452715-transaction-manager-export-error-0-transactions-successfully-exported</a>

One of the most common issues we get from our customers are messages of "I can't export". If you’re getting an error message stating “0 transactions successfully exported” and the transactions were moved to the Received folder, this is very common. You might also see a lock next to the transactions. This could be as simple as fixing a setting!

Under the Transaction Manager menu, select Integration Settings.

Verify that you have Option 1 selected. This option must be selected in order to successfully export.

If the issue persists, please contact <a href="https://help.truecommerce.com/en/articles/2109271-how-do-i-contact-support" rel="nofollow noopener noreferrer" target="_blank">TrueCommerce Support</a>!

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<a href="https://help.truecommerce.com/en/articles/2165084-transaction-manager-common-symbols-on-transactions">Common Symbols on Transaction Records</a>

- <a href="https://help.truecommerce.com/en/articles/2165084-transaction-manager-common-symbols-on-transactions">Common Symbols on Transaction Records</a>

If you’re getting an error stating “0 transactions successfully exported”, check out this article for a possible solution.

Transaction Manager: Export Error "0 Transactions Successfully Exported"

Find answers and get help from Intercom Support and Community Experts

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Transaction Manager: Export Error "0 Transactions Successfully Exported"

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