Product: Transaction Manager & Integration Service
Article Link: http://help.truecommerce.com/en/articles/2659117-transaction-manager-why-am-i-being-asked-to-download-the-integration-service
The Integration Service is a locally installed windows service that runs in the background of your computer in order to provide your local machine with the ability to pass data to Transaction Manager.
If you attempt to perform an action that Transaction Manager believes needs to access your local computer for, it will prompt you to download the Integration Service if it's unable to reach it.
Why Am I Receiving the Prompt
If you've received a prompt indicating you need to download the Integration Service, whether the above screenshot or another indicator - then an action performed within Transaction Manager attempted to perform a local-based integrated action such as Import/Exporting to your Business System or File.
Not Sure you Need the Integration Service?
The below article helps run down when the Integration Service is required and when it isn't - helping to clarify why you may be prompted in the first place.
Handling the Prompt
Depending on how your system is configured and what you are ultimately attempting to do will define how you may need to take action for the prompt.
The below article can help provide multiple solutions to the Integration Service download Prompt
rev: 2/6/2024