Product: Transaction Manager Reports
Date: 03/22/2025
Article Link: http://help.truecommerce.com/en/articles/10969739-active-alert-time-zone-issue-with-reports
On March 22, 2025 - TrueCommerce updated Foundry and Foundry-based applications with significant enhancements to accommodate international settings. These changes will help tailor the user experience with localized languages, and
data formatting.
UTC vs EST Time Zone Issue
Transaction Manager Reports
Date/Time Behavior
Since the March 22 release, Transaction Manager Reports have been pulling data based on the UTC time zone. However, when reports are generated, the information is being displayed in EST, which results in a 4-hour time shift earlier than the expected time.
Due to the time shift, some events may show that they occurred on the previous day, 4-hours earlier than the expected date. Refer to the illustration below. · We are working to resolve this issue. However, please note that the transaction data is correct.
Unexpected Dates
In the following example, the report is expecting to show events from 3/25/2025. However, when the report is generated, note that some transactions show a 3/24/2025 creation date instead (4 hours earlier).
rev 3/27/2025