Foundry (TC.NET)

Product(s): Foundry platform, Account Management

Article link: <a href="https://help.truecommerce.com/en/articles/9956855-active-alert-10-4-2024-unable-to-load-application-account-management">http://help.truecommerce.com/en/articles/9956855-active-alert-10-4-2024-unable-to-load-application-account-management</a>

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Issue: When logging into the Foundry platform, you may receive the following error: 'Unable to load application [Account Management] Unable to initialize application'

Impact: This appears to be affecting ability to operate portions of the Account Management portal (AMP), such as Viewing/Creating Cases and Insights.

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[RESOLVED] Active Alert [10/4/2024] - Unable to load application [Account Management]

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[RESOLVED] Active Alert [10/4/2024] - Unable to load application [Account Management]

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