Product: Transaction Manager
Occasionally, you may run into some Item Catalog errors within Foundry that don’t look familiar. This is likely because of additional item validations in Transaction Manager within Foundry.
A couple examples include:
'Cannot read property 'ItemCatDataID' of undefined'
'An item with the same key has already been added.'
While there are a variety of errors that can be encountered, it is possible that these errors are happening due to duplicates in the Primary Item Value column.
As a reminder, the Primary Item is a unique value being sent by your Trading Partner, and should only be present only once in the Primary Item Column.
To see if this is the case, you can try one of the following solutions:
Export the Item Catalog and use Excel to resolve the duplicates in either Column A or Column B.
Export the Item Catalog and import it into the Silverlight version. The duplicates will be omitted upon import. FYI, on October 12, 2021, Microsoft will end support for Silverlight. Please be aware that the Silverlight version of Transaction Manager will be available through the end of 2021. For more information, check out this article.
Keep in mind that extra blank spaces can be counted as duplicates.
If you need to delete a whole row...
Click on the row to highlight it.
Click Delete in the Action Bar.
Click Save in the Action Bar.
It is highly recommended that you export your current Item Catalog list and save it locally before making any changes. Mistakes do happen! Having a copy saved will make correcting any mistakes easier.
Are you importing a .csv file and getting one of these errors?
Check your file for duplicate items or blank spaces. Having blank spaces can throw these errors, too. For a quick way to check for duplicates, load the data from the .csv into Microsoft Excel. Select the column, and click Remove Duplicates.
For assistance with any errors, contact TrueCommerce Support!