Product: Transaction Manager
Issue: When importing an 846 (Inventory Inquiry/Advice) in Transaction Manager, the following error is received: 'Trading Partner [Partner Name] is not configured for Inventory Synchronization'
Reason: The Inventory Inquiry/Advice transaction for the Trading Partner has not been fully configured. The transaction must be set as Active, have the correct Import Document Type assigned, and have the Primary Item Field set in order for the 846 to import successfully.
Solution - Verify Inventory Inquiry Configuration
Navigate: Transaction Manager → Trading Partners → (Partner) → Preferences → Transactions
Note: The following three settings must all be correctly configured. If any one of them is missing or incorrect, Transaction Manager will not be able to process the 846 for that Trading Partner.
Step 1 — Verify the Transaction is Active
Click: The Status tab
Locate: The Inventory Inquiry/Advice row
Check: Confirm the Active checkbox is checked ✓
Step 2 — Verify the Import Document Type
Click: The Integration tab
Locate: The Inventory Inquiry/Advice row
Verify: The Import Document Type column is set to Inventory Report or Catalog Import
Step 3 — Verify the Primary Item Field
Click: The Translations tab
Locate: The Inventory Inquiry/Advice row
Verify: The Primary Item Field column is set to the appropriate value (e.g., Buyer's Part #) so the Item Catalog can be used to filter items
rev 08/25/2026




