Product: Sage 100

Article Link: https://help.truecommerce.com/en/articles/16097902-sage-100-issue-freight-amount-not-populating-in-sales-order-totals

When exporting a Purchase Order (850) from TrueCommerce Foundry to Sage 100 and opening the resulting Sales Order, the Freight Amount on the Totals tab is not populating — even though TrueCommerce is passing a value for the rFreightAmt field.

Sage 100 is configured to calculate freight charges based on the Shipping Code (ShipVia) rather than accepting the incoming freight value directly. The ShipVia is a carrier/shipping method identifier that can be passed on an inbound Purchase Order (850). When Sage 100 detects a ShipVia value and is set to use it for freight calculation, it overrides the incoming rFreightAmt value — causing the freight amount from TrueCommerce to be ignored.

To allow the freight amount passed from TrueCommerce to populate correctly on the Sales Order Totals tab, you must disable the Use Shipping Code to Calculate Freight setting within the Sales Order Options.

Navigate: Modules → Sales Order → Setup → Sales Order Options

Select: Entry tab

Set: Use Shipping Code to Calculate Freight → No

Select: Accept

Once saved, re-export the Purchase Order (850) from TrueCommerce Foundry to Sage 100 — the freight amount will now write correctly to the Sales Order Totals tab.

rev 07/27/26