Foundry (TC.NET)

Product: Dynamics GP (Enterprise)

Error: Shipping Method Cross-Reference not found: {ShippingMethod}

Article Link: <a href="https://help.truecommerce.com/en/articles/16040354-dynamics-gp-enterprise-error-shipping-method-cross-reference-not-found-shippingmethod">https://help.truecommerce.com/en/articles/16040354-dynamics-gp-enterprise-error-shipping-method-cross-reference-not-found-shippingmethod</a>

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Issue: When attempting to export an Invoice (810) or Advance Ship Notice (856) from Dynamics GP, you receive the error: 'Shipping Method Cross-Reference not found: {ShippingMethod}'

Reason: Exporting outbound documents requires carrier routing information — such as Carrier, Standard Carrier Alpha Code (SCAC), Payment Method, and Carrier Type — to be linked to the Shipping Method used on the order. When the system is unable to locate a matching entry in the Shipping Method Cross-Reference for the Shipping Method referenced on the document, the export cannot complete.

Solution - Add the Shipping Method Cross-Reference Entry

The Shipping Method referenced in the error must have a corresponding entry in the Shipping Method Cross-Reference within the TrueCommerce Sales Order Process (SOP) Module inside Dynamics GP.

Navigate: SOP Module (TrueCommerce Main) → XREFs → Ship Method

Enter: Customer ID (the Dynamics GP Customer ID associated with this Trading Partner)

Enter: Shipping Method (the exact Shipping Method code shown in the error)

Dynamics GP (Enterprise) - Implementation Checklist

Resolve the "Shipping Method Cross-Reference not found" error when exporting Invoices or Advance Ship Notices from Dynamics GP by adding the missing Shipping Method entry.

Dynamics GP (Enterprise) - [ERROR] Shipping Method Cross-Reference not found: {ShippingMethod}

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Dynamics GP (Enterprise) - [ERROR] Shipping Method Cross-Reference not found: {ShippingMethod}

Solution - Add the Shipping Method Cross-Reference Entry

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