Foundry (TC.NET)

Nexternal: Learn about Customer Types and Customer Type History Tracking

Essential for merchants who run clubs or otherwise use customer types to distinguish the shopping experience for each type.

Purchase minimums can be set storewide or by customer type for a more customized experience.

Clean up duplicate customer records in your Nexternal OMS with the customer cleanup function, and prevent duplicates going forward.

See all the orders your customer has made over the life of their account.

The TrueCommerce/Nexternal platform offers a built-in CRM system and also integrates with Salesforce.

Track your customer referral points to determine where they are coming from.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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