Product: Transaction Manager & Integration Service (V1)
If you're upgrading your system to the Advance Integration Service (V2) or simply need to perform a fresh installation of the Legacy Integration Service (V1) then you will need to perform a few steps to completely clear out the configuration files and services used by the Integration Service in order to start fresh.
It is highly recommended to backup your existing Integration DLL in order to keep your system operational
Uninstalling the Integration Service
You'll want to properly uninstall the Integration Service by using the Add or Remove Programs option from Windows and selecting uninstall on the Transaction Manager Integration Service
Navigate: Add or Remove Programs
Search: Integration Service
Uninstall: Transaction Manager Integration Service
Clear the TmoIntegrationService Folder
While uninstalling the Integration Service from the Add/Remove Programs does fully remove the windows service portion of the Integration Service - your configuration files remain on the machine so that users upgrading/reinstalling do not have to reconfigure everything.
Your Integration DLLs exist in this folder - be sure to back them up prior to deleting
Navigate: C:\Program Files (x86)\TrueCommerce
Delete: TmoIntegrationService folder
Locate and delete the TmoIntegrationService folder from the TrueCommerce folder
Default Location: C:\Program Files (x86)\True Commerce\TmoIntegrationService
Clearing the ProgramData Configs
The Legacy Integration Service (V1) and the Advance Integration Service (V2) both share config files, be sure to clear out these files prior to installation of the Advance Integration Service (V2) service in order to avoid conflicts in your configurations
Navigate: C:\ProgramData\TrueCommerce
Delete: All files in the folder (CloudFTPBridge users- see warning below)
Dynamics Customers
If you are utilizing the TrueCommerce Cloud FTP Bridge software to transfer your XML files to your Dynamics Integration you will have a folder within the ProgramData\TrueCommerce folder - be sure not to delete the configuration files for this otherwise you'll need to reconfigure Cloud FTP Bridge.
Default Location: C:\ProgramData\TrueCommerce\PSGEngineering\CloudFtpBridge
Restarting the Machine
You MUST restart the machine after uninstalling the Legacy Integration Service (V1) to allow Windows to properly clear out the Windows Service and properly dispose of it prior to installing the new Advance Integration Service (V2) otherwise it will not properly install.
Additional Resources
rev 2/2/2024