Product: Transaction Manager & Integration Service
Article Link: https://help.truecommerce.com/en/articles/8307631-transaction-manager-integration-service-am-i-using-v1-or-v2
The Integration Service is a background service that runs on your machine to connect your ERP with Transaction Manager in order to pass data between the two systems.
While both the Integration Service V1 and the Integration Service V2 provide that same connection, it's how they perform it that is different.
Determining Which Version You're Using - Transaction Manager
You can easily determine which version of the Integration Service you are running by having your user log into Transaction Manager from their workstation and accessing the Integration Settings menu
This screen displays PER user - while User A may be using Option 1 (V1)
User B could potentially be using Option 2 (V2)
Navigate: Transaction Manager → Integration Service
Option 1 - Integration Service V1
If you are utilizing Option 1 - Advance Functionality with legacy Integration Service then you will be utilizing the V1 Integration Service.
Option 2 - Integration Service V2
If you are utilizing Option 2 - Advance Functionality with Enhanced Integration Service then you are utilizing the V2 Integration service
Option 3 - No Integration Service
If you are set to Option 3 - Standard Functionality then you are not utilizing the Integration Service and are set as a standard non-integrated user which only has Transaction Manager access.
Option 3 is often used for our Cloud Solutions (Microsoft Dynamics Business Central 365, NetSuite, QuickBooks Online, Sage X3, etc.) since communication happens online and not through the Integration Service
rev 8/26/2024