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Sage 100 - [ERROR] The True Commerce executable was not found.
Sage 100 - [ERROR] The True Commerce executable was not found.
Micah A. Parker avatar
Written by Micah A. Parker
Updated over a week ago

Product: Sage 100

Error: The TrueCommerce executable was not found


Issue: When attempting to interact with the Package Settings, Auto-Pack Template, or Shipment Automation you receive the following error 'The True Commerce executable was not found'

Reason: Launching of the TrueCommerce module has failed

Solution - Window Already Open


If you already have an existing TrueCommerce Module window open and attempt to open another, this error will be thrown. You'll need to close any existing TrueCommerce module windows within Sage 100 before moving onto the next.

rev 1/23/2023

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