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Dynamics GP (Enterprise) - [ERROR] No Customer Number was assigned during Sales Order Import, possibly due to missing TDF segments
Dynamics GP (Enterprise) - [ERROR] No Customer Number was assigned during Sales Order Import, possibly due to missing TDF segments
Micah A. Parker avatar
Written by Micah A. Parker
Updated over a week ago

Product: Dynamics GP (Enterprise)


Error: No Customer Number was assigned during Sales Order Import, possibly due to missing TDF segments

Issue: The N101 Qualifier configured in the Customer Cross-Reference does not match the qualifier sent on the order, or no address info was present at all

The Quick Fix


Transaction Manager

Navigate: Trading Partners β†’ (Partner Name) β†’ Translations β†’ Defaults

Fill Out: The Export N1 segment qualifier into the Value field with the required N1 Qualifier you wish to export out (must be present on the 850 - Purchase Order)

Note: You'll need to re-export out the order after applying the change

Customer Cross-Reference

Navigate: TrueCommerce/vSync Module β†’ Customer Cross-Reference

Fill: Ship to Location with same qualifier required

ST Qualifier is used

TDF Tip


If you're unsure if the qualifier is making it to the 850.tdf that's generated for GP to read - you can open it and look for the N1 qualifier section - if it's not present you'll need to update the N1 Export Defaults

N1 Segment - Position 18-19

rev 8/15/22

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