Inside of the Foundry Platform, the Account Management Portal is your one-stop-shop to submit your support tickets and manage existing tickets.
If you don't already have access to the portal, check out this article on how to ensure your account permissions are enabled.
Within the Account Management Portal, simply expand the menu application within Foundry, expand Account Management, and then expand Support.
From here you can submit tickets and manage existing tickets. If you don't have access to the portal, or prefer our legacy ticket management system, refer to this article on how to manage tickets within our legacy Customer Center platform.