Product: Transaction Manager
Article Link: http://help.truecommerce.com/en/articles/4176978-transaction-manager-packing-list-printing-error
Are you trying to print a packing list and getting an error saying that you did not purchase the list?
Packing lists must be purchased on a Trading Partner by Trading Partner basis. If you don't currently own a specific packing list template, you'll receive the error indicated.
Contact your Client Manager to get the packing list added to your account.
Not sure who your Client Manager is? You can find out using the Account Management Portal in Foundry! Check out this article to learn how.
rev: 4/30/25