Product: Transaction Manager

Article Link: http://help.truecommerce.com/en/articles/3121079-transaction-manager-how-do-i-add-new-users-or-update-current-user-information

Please be aware that throughout 2021, there will be a slow rollout to the Account Management Portal, which will replace the Customer Center. You can still access and utilize the Customer Center in the meantime. TrueCommerce will formally announce when the Customer Center will be retired. Learn more about AMP here!

You can easily manage and update contact information for your company from the comfort of your keyboard!

Add a new user

Deleting a new user

Updating Admin Rights

Updating the email address

Looking for more? Check out the Customer Center section of TrueCommerce University. For questions or issues, please contact TrueCommerce Support.


Adding a Brand New User

Begin by accessing the Customer Center by either clicking the three person silhouette icon within the Foundry platform or logging into the Customer Center.

Once you're logged into the Customer Center, click on “Account” and then “Manage Contacts” on the left hand side.

From the Manage Contacts view, you can select New to add a new user. Or, you can select view, edit, or delete to manage current contacts.


Deleting a User

Begin by accessing the Customer Center by either clicking the three person silhouette icon within the Foundry platform or logging into the Customer Center. Once you're logged into the Customer Center, click on “Account” and then “Manage Contacts” on the left hand side.

Locate the user to be deleted. Before deleting, make sure to uncheck any and all email subscriptions and click Save. Otherwise, the user will continue to receive email notifications indefinitely!


Updating Admin Rights

Each new user has full admin rights by default. As long as a user is present in the Customer Center, you can adjust their user permissions in the Administration section of Transaction Manager. Check out this article for more information on user roles and permissions within Transaction Manager.

Check out the "Adjusting User Permissions" Guided Tutorial for step-by-step guidance!


Updating Email Used for TrueCommerce

Begin by accessing the Customer Center by either clicking the three person silhouette icon within the Foundry platform or logging into the Customer Center. Once you're logged into the Customer Center, click on “Account” and then “Manage Contacts” on the left hand side.

Click Add a New Contact. Enter the new email with a temporary name associated with it. Once that's added, sign in with this new email, delete the old email, and change the name of the new one to your name.

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