Product: Transaction Manager & Label Utility
Error: The label list was failed to be retrieved for X transaction(s).
Issue: When attempting to Print a Label for an outbound Advance Ship Notice/Manifest (856) you receive the warning: 'The label list was failed to be retrieved for X transaction(s).'
Reason: The Advance Ship Notice (856) has insufficient data populated within the Transaction itself preventing the label from being properly generated.
Solution - Set the Labeling Dropdowns
Each Advance Ship Notice (856) requires the Transaction to be configured properly to ensure that the UCC-128 Label can be printed in accordance with your desired structure.
Open: Your Advance Ship Notice
Navigate: Main tab
Set: Ship To Type & Label Type
Some Transactions may have a 'Use TrueCommerce Label Solution' that must be set to Yes to use the built in label solution
Solution - Fill in Missing UCC-128 Number
In order to properly generate a UCC-128 Label you will need to ensure that each of your Pallets / Tares within your Advance Ship Notice has to have a UCC-128 filled in.
Open: Advance Ship Notice
Navigate: Shipment Detail tab
Select: Pallet / Tare
Locate: UCC-128 Field
Select: UCC-128 within the blue bar
Note: If your UCC-128 is supposed to be pulled from your Business System or file - then you will need to ensure that the UCC-128 is filled out properly within your system or file
rev 3/17/2025