When onboarding a new trading partner, there are specific details that are needed by both TrueCommerce and your trading partner to create the connection for exchanging transactional business documents. Every trading partner has a trading partner ID (AKA: ISA ID) which is comparable to a physical address, but it is virtual. This address allows TrueCommerce to properly route documents TO and FROM the trading partner. Equally, you will have one or more Partner IDs assigned to you on the TrueCommerce network which your partner needs to correctly address and receive transactions.
Included on the form is the Vendor or Account No text box. This field is critical when working with the trading partner to identify your business as an approved business partner. Retail customers will not allow TrueCommerce to engage with them without access to the Vendor Number they have assigned to your business. Please ensure that you have an assigned Vendor Number with your trading partner prior to purchasing the Electronic Partner Plug-in via the Add-On Portal.
On the smartform you also have the ability to note an alternative project contact for the setup and testing of the trading partner via your transaction manager account. Your details are pre-populated on the form under account details. If no alternative project contact details are provided, you will be added to the project as the key contact for testing the trading partner transactions.
At the very bottom of the form is a spot to Upload Files for any mapping or documentation from your trading partner to assist in the proper setup and onboarding. Only the following file formats can be uploaded: txt, png, jpg, jpeg, gif, tiff, eps, csv, doc, docx, xls, xlsx, pdf, zip, 7z, mov, mp4.
You can also view the smartform from the cart summary page by using the icon indicated in the screenshot below.