Product(s): Foundry platform, Transaction Manager, ERPs
Article link: https://help.truecommerce.com/en/articles/12314782-netsuite-migration-from-soap-to-rest
Perhaps you have read Oracle communications or heard rumblings that NetSuite has announced a major change to its SOAP web services endpoint policy. Starting with the 2026.1 release, SOAP endpoints will no longer be issued on a regular schedule. This means that regular scheduled SOAP endpoint releases are coming to an end. All existing SOAP web services endpoints will continue to be supported for three years after their release date.
With its gradual removal of SOAP web services, NetSuite will move to Suite Talk REST web services instead. This phaseout will happen over the next three years with retirement of SOAP web services following their traditional retirement schedule. Be assured that TrueCommerce is aware of the change and will ensure you are fully compliant and your connections keep working!
What is SOAP web service?
Simple Object Access Protocol is an open-standard, XML-based messaging protocol that allows different computer systems to exchange data securely over a network, typically using HTTP. It provides a standardized framework for web services, defining how to format requests and responses using XML, and is known for its strong typing.
What is REST web service?
Representational State Transfer is a common architectural style for building web services that leverage the principles of the REST pattern. It emphasizes a stateless client-server architecture where web services are treated as resources, uniquely identified by Uniform Resource Identifiers (URLs).
The 3-year plan
Following are the key areas of support identified for TrueCommerce customers and NetSuite during this change:
TrueCommerce's NetSuite adapter is updated to the 2024.2 SOAP web services.
NetSuite has committed to support the 2024.2 SOAP web services fully through Fall 2027.
During the next 12 months, TrueCommerce will migrate from SOAP web services to all REST web services.
FAQs
Why is NetSuite moving from SOAP to REST APIs?
REST APIs are NetSuite’s recommended integration standard because they are more scalable, secure, and easier to maintain. They also align with industry best practices.
How long does NetSuite support SOAP endpoints?
Each SOAP endpoint is supported for three years after its release. With every new release, the oldest supported endpoint is retired.
Will I have continued connectivity (between Transaction Manager and NetSuite) through NetSuite's changes?
Yes! Our goal is to make this a non-event for you. You can continue to rely on TrueCommerce for uninterrupted service.
For more information...
Click the following link to learn about specifics pertaining to NetSuite SOAP endpoint changes: NetSuite SOAP endpoint changes: What you need to know
rev. 9/18/25